FAQ
Frequently Asked Questions
How do I place a custom order?
Simply select your item, enter your personalization details, and add it to your cart. If you have something more specific in mind, feel free to reach out—we love bringing unique ideas to life!
Will I see a preview before my item is made?
Previews are available upon request for certain items. If you'd like one, just let us know when placing your order.
Will my item look exactly like the photos?
Each piece is handmade and customized, so slight variations may occur. That’s what makes every item unique and special!
Do you accept returns or exchanges?
Due to the custom nature of our products, we do not accept returns or exchanges.
You still need help?
If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.